Skyways due for upgrade
Skyways, the Swedish regional airline, has announced a US$6.2m five-year contract with SITA.

The deal will involve the overhaul of its passenger management processes and allow it to manage seasonal variations in its passenger traffic, which reached 800,000 last year.

Under the terms of the contract, Skyways will migrate its reservations and associated systems to SITA’s advanced Passenger Management and Revenue Optimisation Solution Suites in order to improve its distribution and customer management processes. Along the way it is looking at a saving of US$3m on passenger management overheads because of the decrease in transactional costs.

Soren Roos, VP Revenue Management at Skyways, said: “SITA is able to act as a one-stop-shop, offering a solution with greater functionality that will enable us to better manage aircraft load factors, contain costs and improve our passenger management processes. Our customers will benefit by having more choice and future demands will be met as we expand.”

The deal includes Departure Control Services for automated passenger check-in, boarding control, load planning and weight and balance. It will also cover Reservations for flight inventory control and management information; Revenue Management for seat allocation by value and permit the maximisation of aircraft capacity. Finally, Passenger Revenue Accounting will benefit from automatation and this vital management tool will be brought in-house.