Legacy systems changed to Altéa
Amadeus recently disclosed that Air France and KLM Royal Dutch Airlines had signed a ten year agreement for the implementation and operation of Amadeus’ Altéa Inventory.

The airlines’ new inventory management solution will be fully integrated with the sales platform, Altéa Reservation.

Both airlines will replace their legacy inventory systems with a single solution that will manage their 74.5m passengers and more than 900,000 flights per year.

Amadeus Altéa Inventory is a critical component of the Altéa Suite and has been selected by more than 70 airlines around the world. Designed from the ground up using Service Oriented Architecture and the latest technology, it enables airlines to automate schedules management and re-accommodation, control availability using the most advanced revenue management techniques and offer customer-centric services such as intelligent group seating, taking into consideration a customer value parameter for differentiated services.

Altéa Inventory will support Air France and KLM in their key objective of maximising revenue from a single business operating two carrier codes. The two airlines will take this opportunity to align and optimise their critical schedule management and revenue management processes, utilising best practice from both sides.

Air France was a launch partner for the Amadeus reservation system and following the Air France/ KLM merger in 2004, the migration to the Altéa Customer Management Solution Suite has been a strategic project to integrate both airlines’ critical operational processes and deliver long term competitive advantage. KLM Royal Dutch Airlines joined the Amadeus Altéa Reservation platform in April 2007, facilitating the optimisation of sales and reservation resources and codesharing between the two airlines.